Butler Academy
Every Butler cleaner completes our certification program before their first job — the same attention to detail, discretion, and care you'd expect from luxury hospitality, brought into your home.
The program
Every Butler cleaner moves through the same four stages — no shortcuts, no exceptions.
Background check, identity verification, and the core Butler service standards — covered before any client contact.
8 hoursRoom-by-room methodology, surface-safe products, and the sequencing that hotel housekeeping teams use to clean faster without cutting corners.
14 hoursHow to move through someone's home: privacy, communication, handling valuables, and presenting a finished space.
10 hoursThree supervised live jobs with a certified senior cleaner before working independently on the platform.
3 visitsA preview of the standard
A sample of the checklists every certified cleaner is trained and audited on.
"We don't train cleaners. We train people who happen to clean — the way a great hotel trains people who happen to carry bags."
Head of Service Standards, Butler Academy
Certification
The baseline every active cleaner holds. Covers residential homes, apartments, and condos.
Earned after 100+ five-star jobs. Senior cleaners train new hires and handle premium properties.
Specialized certification for office towers, retail, and managed properties — a different discipline entirely.
For Partner Businesses
Butler Partner businesses get access to the full Academy curriculum for their own employees — track certification status, assign modules, and keep every cleaner on your roster accountable.